No, we are a private organization and are not affiliated with any government agencies. We independently assist travelers by providing information and guidance.

The Electronic Customs Declaration (ECD) is a mandatory form that travelers must complete before entering Indonesia. It includes information about the goods you are bringing into the country. We assist travelers in filling out and submitting the ECD form correctly.

No, we do not assist with visa applications. We only assist with the Electronic Customs Declaration (ECD) and provide general travel information regarding flights and hotels.

If you are applying for multiple travelers, each ECD application must be submitted separately. Each refund request, if needed, must also be submitted individually.